Presenter, singer and all-round celebrity Fleur East and her sister Keshia developed their haircare brand, Kurl Kitchen, to bring the world the best natural and unique ingredients found in the West African kitchen.

Growing up, Fleur and Keshia had a real struggle on their haircare journey, as they found that there wasn’t enough education on how to style and work with curly hair. Their aim with the Kurl Kitchen brand is to help people embrace their natural curls and embark on their natural hair care journey with the right information, tips, and education to help along the way.

To launch the new range, our challenge was to create an in-store experience to promote the products and build undeniable brand love to keep customers coming back for more.

Our objectives were to:

Hit a considerable sales uplift to showcase success.

Increase intent to purchase among those we engaged.

Spark interest and excitement in how the range works on curly hair.

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% sales uplift

Strategy

It was clear that one of the driving forces behind the brand was Fleur’s status and both sisters' stories about their roots and how they developed Kurl Kitchen from their personal haircare journeys.

This would become the driving force behind our activation – with a meet and greet with the sisters behind the brand, celebrating the natural Ghanaian ingredients and bringing that origin story to life in-store.

We’d need to show the products worked on the target audience – those with naturally curly hair types. As such, we’d include expert hair stylists to offer demonstrations of the range and who could provide invaluable knowledge about the brand's efficacy.

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% intent to purchase

Activation

Our traditional Ghanaian market was set up in Boots Westfield White City for just one day. The straw-roofed display boasted rustic crates bursting with colourful fruits and vegetables, symbolising the natural ingredients of the Kurl Kitchen range. We created the Sankofa Salon with corrugated materials and bold prints. A retro boombox blasted out classic Ghanaian music, creating a lively atmosphere.

Fleur and Keshia hosted the meet and greet, inviting friends and family to celebrate alongside excited shoppers.  We championed Ghanaian beauty with an expert hairstylist demonstrating tutorials and techniques using the Kurl Kitchen products.

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% of those engaged wanted to know more about the products
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