About Us

Putting people at the heart of everything we do.

We've been helping brands build meaningful connections with their audiences through unique experiential, retail, and social media marketing experiences, since 1999.

Our Approach

Winning awards is great, but what truly matters to us is your success. Our goal is to craft unforgettable customer experiences that inspire genuine loyalty. Whether online, in-store, or anywhere in between, we make sure your audience not only engages with your brand but becomes an advocate, sharing your story and amplifying your reach.

Our Capabilities

Our journey with your brand starts at the Strategy & Planning stage. We gather insights and then devise customised campaigns tailored to your specific requirements. The best part? Every aspect of the process, from idea generation to execution, is delivered in-house with our first-class capabilities.

Strategy & Insight

Our in-house strategists stay ahead of industry changes and shifting audience behaviours. This helps us create relevant strategies for every brand experience, keeping us in tune with both our clients and their consumers.

Design, Artwork & Content

We love challenging the norm. Our award-winning creative team brings big and small ideas to life with the same passion—whether it’s a mini experience delivered to your door or a 360 activation in-store, online, or out-of-home.

Digital Solutions

We’re always innovating. Our digital solutions include Augmented Reality, holographic systems, advergames, digital gamification, 3D avatars, AR filters, motion sensing tech, multi-sensory design, and white label microsites and apps. We bring the metaverse to life in physical spaces!

Social Media & Influencer

Our N2Ocial team handles everything from social media management to influencer marketing. From one-off campaigns to ongoing support. Plus, we have an exclusive database of micro and nano influencers for all your social media needs.

Logistics

Our logistics team operates out of Heathrow and Manchester, with 20,000 sq ft of storage at each location. These purpose-built facilities help us efficiently manage fast-moving campaigns and transactional storage.

Production

Our in-house production team designs, manufactures, installs, and operates all the physical elements needed for a campaign.

Talent Management

We have a database of 6,500 contractors, from brand ambassadors and event managers to singers, dancers, and makeup artists. With our smart booking system, our Talent Management team handpicks the perfect fit for every assignment.

Account & Camapign Management

Every brand experience gets a dedicated Campaign Manager who handles everything. They keep everyone in the loop and deliver a final report with insights and recommendations. Our Net Promoter Score is +65-70, well above the industry standard of 50!

Analysis & Reporting

We collect sales data from our retail and OOH partners to analyse and report on each campaign’s performance and ROI. Our Quality Assurance Managers provide photos and videos from across the country, ensuring a top-notch experience for customers everywhere.

Our Heads

Julia is our Head of Client Services and is super accident prone! Once she fell off her bike on safari in Cambodia & had to be rescued by the support truck!‍

Julia Collis

Head of Client Services

Clare James is one of N2O's founders and is a serial marketing expert. She loves to find solutions that really work for brands and bring meaningful experiences to consumers!‍

Clare James

Chief Operating Officer

Nigel is our Head of Creative services and created the Clubcard key-fob. That was actually him! It makes us smile when we think that that idea is in millions of people’s pockets!!‍

Nigel Clifton

Head of Creative Services

Ben is our Head of Client Development and spent part of lock down trying to perfect the Bakewell Tart by having a baking competition with his Mother in Law! They both now do not eat Bakewell Tart…..‍

Ben Goss

Head of Client Development

Adam Is our Head of Development and is a huge fan of retro gaming. So much so he has FIVE arcade machines in his house!

Adam Dawes

Head of Development

Sally is our Head of Talent Management, but still finds time to play competitive netball every single week! Also, her maiden and married names are THE SAME! And no she did not marry a relative...

Sally Macmillan

Head of Talent Management

Grant is our Head of Operations. When sky diving, base jumping and riding motorcycles got too dangerous for him, he took up micro-lighting and making very strong cocktails!

Grant Finney

Head of Operations

Kristin is our Head of Finance, when she was only 15, knowing none of the language, she spent an entire year in Brazil as an exchange student! It was was one of her most rewarding experiences, totally setting her up for life! #brave

Kristin Warrior

Head of Finance