All about us

All about us

All about us

All about us

Our mission is simple: to connect brands with people

We believe that when you truly connect with people, magic happens. It inspires trust, loyalty, and brand awareness, helping to build a community of fans around your brand that everyone wants to be a part of.

Tesco Summer Roadshow
Superdrug Presents 2023
Coke Marvel Campaign

Our Story

It all began in 1999 with a simple mission: to create positive change by putting people at the heart of everything we do. Since then, we've been helping brands build meaningful connections with their audiences through unique experiential, retail, and social media marketing experiences. We believe that every moment counts, and human connections are the key to success. We're always on the lookout for new, innovative ways to craft campaigns that not only stand out but truly make a difference.

Our Approach

Winning awards is great, but what truly matters to us is your success. Our goal is to craft unforgettable customer experiences that inspire genuine loyalty. Whether online, in-store, or anywhere in between, we make sure your audience not only engages with your brand but becomes an advocate, sharing your story and amplifying your reach.

Our Capabilities

Our journey with your brand starts at the Strategy & Planning stage. We gather insights and then devise customised campaigns tailored to your specific requirements. The best part? Every aspect of the process, from idea generation to execution, is delivered in-house with our first-class capabilities.

Strategy & Insight

Our in-house strategists stay ahead of industry changes and shifting audience behaviours. This helps us create relevant strategies for every brand experience, keeping us in tune with both our clients and their consumers.

Design, Artwork & Content

We love challenging the norm. Our award-winning creative team brings big and small ideas to life with the same passion—whether it’s a mini experience delivered to your door or a 360 activation in-store, online, or out-of-home.

Digital Solutions

We’re always innovating. Our digital solutions include Augmented Reality, holographic systems, advergames, digital gamification, 3D avatars, AR filters, motion sensing tech, multi-sensory design, and white label microsites and apps. We bring the metaverse to life in physical spaces!

Social Media & Influencer

Our N2Ocial team handles everything from social media management to influencer marketing. From one-off campaigns to ongoing support. Plus, we have an exclusive database of micro and nano influencers for all your social media needs.

Logistics

Our logistics team operates out of Heathrow and Manchester, with 20,000 sq ft of storage at each location. These purpose-built facilities help us efficiently manage fast-moving campaigns and transactional storage.

Production

Our in-house production team designs, manufactures, installs, and operates all the physical elements needed for a campaign.

Talent Management

We have a database of 6,500 contractors, from brand ambassadors and event managers to singers, dancers, and makeup artists. With our smart booking system, our Talent Management team handpicks the perfect fit for every assignment.

Account & Camapign Management

Every brand experience gets a dedicated Campaign Manager who handles everything. They keep everyone in the loop and deliver a final report with insights and recommendations. Our Net Promoter Score is +65-70, well above the industry standard of 50!

Analysis & Reporting

We collect sales data from our retail and OOH partners to analyse and report on each campaign’s performance and ROI. Our Quality Assurance Managers provide photos and videos from across the country, ensuring a top-notch experience for customers everywhere.
Our Heads
Julia is our Head of Client Services and is super accident prone! Once she fell off her bike on safari in Cambodia & had to be rescued by the support truck!‍
Julia Collis
Head of Client Services
Julia Collis
Clare James is one of N2O's founders and is a serial marketing expert. She loves to find solutions that really work for brands and bring meaningful experiences to consumers!‍
Clare James
Chief Operating Officer
Clare James
Nigel is our Head of Creative services and created the Clubcard key-fob. That was actually him! It makes us smile when we think that that idea is in millions of people’s pockets!!‍
Nigel Clifton
Head of Creative Services
Nigel Clifton
Ben is our Head of Client Development and spent part of lock down trying to perfect the Bakewell Tart by having a baking competition with his Mother in Law! They both now do not eat Bakewell Tart…..‍
Ben Goss
Head of Client Development
Ben Goss
Adam Is our Head of Development and is a huge fan of retro gaming. So much so he has FIVE arcade machines in his house!
Adam Dawes
Head of Development
Adam Dawes
Sally is our Head of Talent Management, but still finds time to play competitive netball every single week! Also, her maiden and married names are THE SAME! And no she did not marry a relative...
Sally Macmillan
Head of Talent Management
Sally Macmillan
Grant is our Head of Operations. When sky diving, base jumping and riding motorcycles got too dangerous for him, he took up micro-lighting and making very strong cocktails!
Grant Finney
Head of Operations
Grant Finney
Kristin is our Head of Finance, when she was only 15, knowing none of the language, she spent an entire year in Brazil as an exchange student! It was was one of her most rewarding experiences, totally setting her up for life! #brave
Kristin Warrior
Head of Finance
Kristin Warrior
Terrence is one of the founders. Not only does he run the business but also boxes, races, plays golf... There's no ends to his talents!
Terrence Woodward
Cheif Executive Officer
Terrence Woodward
icon
icon
Ready to elevate your brand with N2O?

Award Winning Experiential Agency

IPM Awards Bob Suppiah
IPM Awards Gold Winners
Independent Agency Awards Gold
Global Influencer Awards
POPAI Award Winners
IPM Awards 2023
Campaign Experience Awards
FMBE Awards
DMA Awards
Superdrug Agency of the Year